The Frandsen Way

The Frandsen Way is based on our Vision, Mission, and Core Values.

VISION STATEMENT:

We are a diverse and inclusive organization with a shared vision to create financial success in the lives of our customers, communities, and employees. 

MISSION:

Our mission is to determine needs, develop relationships, and deliver solutions.

We believe our business exists primarily to serve our customers and communities. We are advisory bankers who are proactive in helping to create success for individuals, businesses, farms, and communities. Utilizing the unique backgrounds, experiences, and talents of our workforce we are able to understand our customer’s needs and deliver customized solutions that build long-term relationships.

CORE VALUES:

• Provide superior customer service that grows long-term relationships

  We will be differentiated by diverse products, superior service, understanding needs, and providing security and convenience for our customers. The customer will be the center of our decisions.

• Communicate effectively and respectively

  Successful communication must be both timely and open between all internal and external partners. When we communicate, we will utilize the most effective medium for positive results.

• Develop and reward employees to exceed expectations

  Employees are encouraged to grow personally and professionally through constant learning. We reward employees who proactively and creatively deliver solutions that exceed expectations.

• Support our communities

  We will be involved corporate citizens through our actions, relationships, and our commitment to our communities.

• Manage risk and capital to assure a strong organization

  Through embracing continuous progress and innovation, we will strive to be a high-performing financial institution with a strong capital foundation, for the benefit of our customers, community, employees, and shareholders.

• Promote pride in the Frandsen community banking organization

  We will promote and practice our pride in being a community banking organization that provides value through locally driven service.

OUR COMMUNITY BANKING PHILOSOPHY:

Frandsen Bank & Trust was chartered in 1901 as a community bank and has remained well capitalized and rock solid for over 100 years. Throughout this time, our community banking philosophy has remained focused on local decision making, employees that are engaged within the communities they serve, and growing stable core deposits from a diverse group of long-term business, agricultural, and retail customers. With this strong foundation and our on-going commitment to The Frandsen Way, we are positioned to continue our vision of creating financial success for our customers, communities, and employees.