BOB6

Customer Support:

Online Banking Customer Support: 1.888.599.5875

Online ACH & Wire Support:  1.877.213.5172 (press 2)

eBanking@frandsenbank.com

 

Business Online Banking

Frandsen Bank & Trust’s Business Online Banking is getting a fresh new look! Our new version of Business Online Banking is designed to create a more streamlined navigation experience and an improved user-friendly functionality.


First Time Log In

You will use the same credentials as our previous version of Business Online Banking. If you are currently using a token, you will continue utilizing your token upon login. New tokens are not required.
 

Explore What's New

Learn how the new Business Online Banking looks and feels. We encourage you to watch the new Business Online Banking video tutorials, so you will be fully prepared for the upcoming changes.

Interactive Video Player   Interactive Video Player  

FAQs

Q. When will the new Business Online Banking be available? 

A. On Monday, December 9th, 2019, we will be releasing a new version of Business Online Banking. You will automatically access the latest version of Business Online Banking when you log in using our website www.frandsebank.com. There is no software to install. Please note that the link to access Business Online Banking will change after the upgrade. If you use a bookmarked link, please update your bookmark with the new URL, as soon as possible, to avoid any interruptions in your Business Online Banking access.


Q. Will all of my existing information be available?

A. Yes. All of your information, reports, templates, and user settings from the previous version of Business Online Banking are automatically installed and ready to use.


Q. Where do I find archived transaction history?

A. On the Account Information screen, use the Search Transaction widget available on the right-hand side of the screen.


Q. Where do I find stop payments?

A. Stop payments are now located under the Checks & Deposits tab.


Q. What operating systems and web browsers are supported?

A. The following operating systems are supported with the new Business Online Banking system:

  • Windows 7 or newer
  • Mac OS 10.7 or newer
 The following web browsers are supported:
  • Internet Explorer 11.0 or newer
  • Mozilla Firefox (Current Version)
  • Google Chrome (Current Version)
  • Apple Safari 10.0 (Mac OS only) or newer
  • Microsoft Edge (Current Version)

Q. Are user guides available for reference?

A. Yes. Log into your Business Online Banking account to access the user guides located in the Quick Launch section.
  • Business Online Banking User Guide
  • ACH Manager User Guide
  • Wire Manager User Guide