- Frandsen Bank &Trust Debit Cards were mailed October 5.
- Continue to use your Peoples Bank card through Sunday, October 18.
- Activate and begin using your new Frandsen Bank debit card on Monday, October 19.
- *If you use your debit card for automatic payments (e.g., gym membership, subscriptions) you must provide your new card number to those businesses. Your daily limit will be controlled by the lesser of your available balance or the maximum limit assigned to your card.
IMPORTANT NOTICE: ONLINE BANKING USERS
If you have bookmarked the Netteller Login page and bypass the pbmbank.com page, that bookmark will no longer work at 5pm on Friday, October 16 when Netteller goes down. Go to the frandsenbank.com home page and click on Online Log In. A drop-down will display a list, click on one of the options (Personal Online Banking or Business Online Banking) to bookmark the link.
ONLINE BANKING ENROLLMENT INSTRUCTIONS
Personal Online Banking: Beginning Monday, October 19, you will be able to enroll in our online banking system from our website frandsenbank.com. To enroll:
- Click ONLINE LOG IN and then select PERSONAL ONLINE BANKING from the drop-down menu.
- Click ENROLL NOW.
- Enter the information requested. Your PIN is the last four digits of your social security number. If you established a PIN while setting up access to our 24-hour Convenience Line, this will become your PIN for Online Banking enrollment.Click ENROLL.
- Review the Terms and Conditions, click ACCEPT.
- You will then be directed to enter a Username and a Password. Click CONTINUE.
- From the drop-downs, choose three Security Challenge Questions. The answers are case sensitive and cannot include special characters. Click CONTINUE.
- You will be prompted to enroll in eStatements. If you choose to not enroll in eStatements, you may select ASK ME LATER.
- You will now see your accounts Home Page and may proceed with setting up automatic transfers and loan payments.
Business Online Banking: Beginning Monday, October 19, you will be able to access Business Online Banking with the credentials you have received.
eStatements: If you did not enroll in eStatements while setting up your online banking sessions, you may enroll following these instructions:
- Log into your Online Banking session at frandsenbank.com.
- Select MY PROFILE from the top menu bar.
- Scroll to the ESTATEMENT ENROLLMENT banner.
- Follow the prompts to set up your accounts.
- If you are currently receiving an eStatement we recommend saving or printing your previous eStatements forretention prior to Friday, October 16, as they will not be available after that date.
Online Bill Payment: Once you have enrolled in Online Banking you may enroll in Online Bill Pay. Online Bill Pay allows you to pay bills electronically through your Online Banking session. To enroll:
- Log into your Personal Online Banking session from frandsenbank.com.
- Select BILL PAY from the menu bar and follow the prompts to apply.
- Once enrolled in Online Bill Pay, you may also use PopMoney to make person-to-person transfers.
- If you are currently using our Bill Pay system we recommend printing any history you would like to retain and a list of payees prior to Friday, October 16, so you may easily add these payees into our new system.
Mobile Banking: Once you have enrolled in Personal Online Banking you may also enroll in Frandsen MobilitiTM to manage your finances and make deposits from your mobile device.
- Download the Frandsen Mobiliti app from the Apple Store or Google Play.
- Log in using your established Personal Online Banking Username and Password.
- If you have not enrolled in Personal Online Banking, you may enroll using the Frandsen Mobiliti App byclicking ENROLL NOW.
TELEPHONE BANKING INFORMATION
ACH - External Transfer
- Effective Monday, October 19, you may obtain balances, transfer money between accounts, track cleared transactions, and make loan payments through our 24-Hour Convenience Line: 877.689.1469. Your Personal Identification Number (PIN) will initially be the last four digits of your Social Security number.
Learn more about ACH here