How to Know if Your Bank Is Calling

Have you ever received unexpected messages from a phone number or email claiming to be your financial institution? Protect your accounts and personal information cards by knowing how to identify scam attempts.

How It Works

Scammers will use automated texts, phone calls, and emails to contact you about private banking information. The messages are tailored toward reactivating cards, paying overdue balances, and confirming unusual account activity. Scammers want you to act out of impulse, so it is common to see urgent calls to action. Here are some commons messages:

• We temporarily closed your account due to unusual activity. Click here to regain access.

• Click here to verify card activity before your account is locked out.

• Log in to verify the following transactions on your account. Click here.

How to Prevent Being Compromised

Frandsen Bank & Trust will never request personal or account information through unsolicited phone calls, text messages, or emails. One of the most effective ways to protect yourself is to pause before responding to any unexpected request involving sensitive information. If something feels suspicious, stop the interaction immediately and contact your local Frandsen banker using a trusted phone number or in-person visit.

We Have the Tools to Help

Frandsen Bank offers fraud protection services to keep you informed of your account activity in real time. Customize your alerts and receive notifications through email, text, online banking, or push notifications. Connect with your local banker to learn how to monitor and safeguard your bank accounts and personal information effectively.