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Please keep this in mind:
The bank recognizes e-mail as a simple and cost-effective method of communication.
However, personal and account information such as account numbers, passwords, PINs, or Social Security numbers should NEVER be sent via e-mail
Similarily, requests and inquiries requiring immediate attention should NOT be sent via e-mail; contact the bank via telephone or in-person for immediate attention.
E-mail messages will neither serve as a sufficient method for any requirement imposed on you to provide written notice. E-mail messages can't be used to place a stop payment on a check, request account transfers, or report lost or stolen banking codes and/or cards.
If you believe there is an error on your mortgage loan statement or you'd like to request information related to your mortgage loan servicing, click here
to learn more.