Frandsen Bank & Trust Recognized for World-Class Service

“Whether it’s helping you secure the right loan or greeting you by name when you walk in the door, customer service is an essential part of the Frandsen Way,” said Chuck Mausbach, Frandsen Bank chief executive officer. “We take pride in getting to know our customers and providing guidance they can trust.”

The Forbes World’s Best Banks ranking is based on an independent survey sample of more than 54,000 consumers across 34 countries, evaluating banks on trust, customer service, digital experience, financial advice, and the clarity of terms and conditions. All financial institutions offering a checking and/or savings account were considered in the study. Based on their feedback, a score was calculated for each bank. In every country, the banks with the highest score in their respective countries were awarded.

The results highlight banks that consistently meet customer needs, deliver strong service, and build long-term trust. Frandsen Bank’s highest scores were in the customer service and trust categories.

Frandsen Bank was one of three Minnesota banks to receive this recognition in 2026, reinforcing a longstanding commitment to serving local communities with a personalized, relationship-first approach to banking. In North Dakota, South Dakota, and Wisconsin, only one other bank was recognized by Forbes as a World's Best Bank.