Dana Scammahorn

Dana Scammahorn serves as Senior Vice President and Director of Retail Delivery. With a career in financial services that began in 1989, Dana brings decades of experience and a proven ability to strengthen retail banking performance through strategic leadership, operational rigor, and a people-first approach. In her role, Dana leads the retail banking function, supporting branch teams and leaders in delivering consistent, high-quality customer experiences while maintaining strong operational standards. She is known for balancing strategic vision with a practical understanding of day-to-day branch operations, allowing her to identify efficiencies, elevate service delivery, and align teams around common objectives. A dedicated coach and mentor, Dana is deeply committed to developing future leaders. Her focus on professional growth, combined with a strong command of retail banking dynamics, helps foster a culture where employees feel supported, customers feel valued, and service excellence is embedded across the organization.