FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Business Online & Mobile Banking
A new experience is coming Nov. 9!
Our new and improved system will provide one easy-to-access platform with all the essential tools you use today with friendlier navigation, increased security, a new mobile banking app, an enhanced payment and invoicing solution for businesses, and more. It’s a powerful suite of digital services built for the way you want to bank.
Key Dates
In preparation for the update, there will be some system downtime for both business and personal online banking.
During the transition, the Customer Service Center is available 7:30 a.m. – 6 p.m. Monday to Friday, and 8 a.m. to noon Saturday at 877.213.5172.
Business Banking Downtime
5:30 p.m. Friday, Nov. 6
Business online and mobile banking will be unavailable. Customers may access their account in branch, at an ATM, or via telephone banking at 877.689.1469.
Personal Banking Downtime
9:00 p.m. Friday, Nov. 6
Personal online and mobile banking will be unavailable until 5 p.m. Saturday, Nov. 7. Customers may access their account in branch, at an ATM, or via telephone banking at 877.689.1469.
Business Online Banking Live
7:30 a.m. Monday, Nov. 9
The new business online and mobile banking systems will go live. Customers will need to directly enter their business username and password, and confirm their identity via two-factor authentication (2FA).
What You Need to Do
To prepare for a seamless first-time login and to limit disruption to your account, please review the following checklist.
Know your login and password.
It’s easy to let your phone or browser save your information – but you’ll need to enter it directly after the upgrade.
If you are unsure of your password, you can reset it by selecting “Forgot Password” from the online banking login screen.
Update your contact information.
Your phone number on file will be used to authenticate your account when you first log in on Nov. 9.
Contact your banker if you need to make any updates.
Review your account details.
Your account details will be available and ready to use within the new system including alerts, transaction history, payee information, scheduled payments, recurring and scheduled internal transfers, as well as your settings for eStatements.
How to Log In to the New System
No changes to your login credentials are expected. You will log in for the first time on Nov. 9 using your current username and password whether online or via our mobile app.
Where to Go
It’s best to always login from https://www.FrandsenBank.com to reduce the opportunity for fraud.
When you login, select Online Banking from the list.
What to Expect
After entering your login credentials, you will be prompted to receive a text or phone call with a one-time passcode to verify your identity. Simply enter this passcode into the system and select "Submit" to securely login.
Treasury Managment Users
Customers who use ACH origination, online wire transfers, positive pay, remote deposit capture, or lockbox will be part of a separate update in 2027. No action is needed at this time.
The business online banking experience will be down 5:30 p.m. Friday, Nov. 6 to noon Saturday, Nov. 7. On Saturday, access to your current online banking experience will be renamed Treasury Management.
Mobile Banking
Download the New App
As part of the upgrade, you will have access to a new mobile app. Look for Frandsen – Mobile Banking in your phone or tablet's app store, or use the links below, and log in using your business credentials.
If you also have a personal account with Frandsen Bank & Trust, you can use your current Frandsen – Mobile Banking app to access your business account starting Nov. 9. To log in to your business account, use your business username and password.
CashFlow
Enhanced Payment and Invoicing Tools
A more convenient, all-in-one solution will replace our current bill pay system and will be available when the new system goes live on Nov. 9. No action is required on your part. Improved bill pay services for Treasury Managmenet customers are planned for 2027.
Control Cash Flow
Pay Your Way
Get Paid Faster, With Less Hassle
Important Legal Disclosures & Information
Apple logo and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. For a list of compatible Apple Pay devices, see support.apple.com/km207105.
Google Pay and the Google logo are trademarks of Google LLC.
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