Personalized Debit Card Terms and Conditions

Frandsen Bank & Trust (“we,” “us” or “our”) established the personalized debit card service ("Service") to allow debit card holders (“you” or “your”) to submit an image to place on their debit card. The Terms and Conditions (“Terms”) supplement, and do not replace, any other agreements you have with us relating to your card or deposit account(s). If any such agreements have provisions which directly conflict with these Terms, these Terms control. We may modify these Terms or terminate the Service at any time.

Personalized Card Fees

There is a $9.00 Personalized Debit Card fee each time you upload a new image. The fee will be deducted from the primary checking account associated with your card when the image is approved.

Expiring Cards

If your personalized card is nearing expiration and you wish to upload a new image for your reissued card, you must do so at least 60 days prior to the expiration date. If you do not upload a new image we will reissue the card with the same image. If you do not wish to have your card reissued with a personalized image, please contact us at least 60 days prior to your card expiration date.

Card Replacement

You may replace the image on your card at any time.

Image Guidelines

Frandsen Bank reserves the right to reject any image submitted. All images submitted must have the consent of the owner, and reproduction of the image must not infringe on any person’s intellectual property rights. The guidelines below will help you choose an acceptable image. If your image does not meet these guidelines, or if we reject it for any other reason, we will send you an email and invite you to try again using a different image.

Examples of unacceptable images include:

‚ÄčIn addition to your compliance with the Image Guidelines, you represent and warrant to us:

Rejected Images

We have the sole discretion to accept or reject any image submitted for your personalized card. The Image Guidelines above are in place to assist you with choosing an acceptable image. If your image does not meet the guidelines, or if we reject it for any other reason, we will send you an email and invite you to try again using a different image.

Liability

Our liability hereunder is limited to refunding any fee associated with the issuance of a personalized card and we are not liable to you for any loss, damage, claim, or expense whatsoever in relation to any action or omission by us in connection with the personalized card service or product. We are not responsible for problems with image quality, including out-of-focus or low-resolution images, or images poorly position on the card.

By choosing “Accept” you certify that you have read and understand these Terms, the image you submit complies with the Image Guidelines, and you authorize us to charge your account the fee for each image you submit.

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